Vito Blue Pty Ltd Refund and Returns Policy
Last updated: [Date]
Thank you for shopping at Vito Blue Pty Ltd. We want to ensure you are entirely satisfied with your purchase. If you are not satisfied with your purchase, we’re here to help.
Returns
- You have [number of days, e.g., 30 days] to return an item from the date you received it.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
- You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
- Phone: +27 617780990, +27 613841141
- Email: info@vitoblue.com
Exceptions
Some items are non-returnable and non-refundable:
- [List specific items or categories that cannot be returned/refunded, e.g., perishable goods, custom products, etc.]
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at the above-mentioned contact details. We will work with you to resolve the issue promptly.
Changes to This Policy
Vito Blue Pty Ltd reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. Please review this policy periodically for any changes.
By making a purchase from Vito Blue Pty Ltd, you agree to this Refund and Returns Policy.